Neighborhoods FIRST: CD12 Rapid Response Team
Posted by Councilmember Englander on January 19, 2018 at 4:30 PM
In the last few weeks this newsletter has highlighted the work of our new Rapid Response Team. Their yellow pickup truck has been sighted by community members throughout our district and folks are beginning to notice the impact they have in providing quick service to constituents. Here's a note my office received from some grateful residents this week:
Thank you! Thank you!
After 10 days of dealing with the Sanitation Department about a Bulky Item pick-up, and waiting and waiting, and getting no where, one phone call to the staff at Councilman Englander's Office, and my problem was resolved within 2 hours!
Your Rapid Response Team really was Rapid. I don't know who I spoke to on the phone, but I am really grateful for your involvement and helpfulness. The big gold truck came immediately and picked up my discarded things, and the curb was nice and tidy after that. Thank you for getting involved, and helping a citizen out.
Christine and Manuel Chatsworth
When I refer to Neighborhoods FIRST as an "all hands on deck" approach, I'm not just referring to my staff. In order for us to be effective, it requires everyone to do their part to keep our neighborhoods safe and livable. That means reporting bulky items or other hazards and potential blight when you see them.
Discarded or bulky items left out on the street can often end up as parts of encampments if allowed to linger on the sidewalk too long, further deepening an already difficult challenge. If you've reported a bulky item and find that response is lacking, please call my office and our Rapid Response Team will handle the issue in short order.
Maintaining a safe, livable community requires input from all of us. Donating time and resources to causes you care about is an excellent way to participate and please stay diligent. Report any and all problems to my office so we can prevent potential hazards or problems. The Rapid Response Team is prepared to do the heavy lifting.
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